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Please use the form below and our team will get back to you as soon as possible.
Contact Information
At Florenza, your experience and trust come first.
If you need assistance regarding your order, shipping details, sizing, or product information, our support team is here to help.
We normally reply within 24 hours (Mon–Fri).
Customer Support
Email: help@florenzashop.com
Hours: Monday to Friday — 9:00 to 18:00 (GMT)
For faster support, please include your order number (if available).
Business Address
(Correspondence only — no returns or pickups at this location)
Florenza Ltd.
London, United Kingdom